Please read these General Conditions carefully before using the hca-bg.org website.
These General Conditions represent an agreement between you (as users and/or visitors) and the owner of hca-bg.org, and aim to regulate the conditions under which the website owner offers the information and services provided on or through hca-bg.org.
The name New Generation Family and the website hca-bg.org is owned by Hubbard Center for Leadership and Innovation
The services are offered only if these General Conditions, rules and clauses in this document are accepted. If you do not agree with these conditions – please do not use hca-bg.org.
By using the internet site, each User declares that they have the right, authority and capacity to conclude and be bound by these conditions.
By accepting these General Conditions, the User gives their explicit consent for their personal data to be processed in compliance with the requirements of the Personal Data Protection Act, both in connection with these General Conditions and the use of the internet site, as well as in relation to the service provider’s activities, and declares that they are 18 years of age.
The User has the right to object to the processing of their personal data for marketing purposes by sending a written message to the owner at the specified address or contact email.
By providing information (contact and information related to ordering services) on the internet site, the service recipient agrees that the service provider may contact the recipient in connection with the information they have sent.
The services presented on this site are offered only to persons who have reached 18 years of age. If a person who has reached 16 years of age wishes to use the website services, they should do so through assistance and with the consent of their parent.
WEBSITE OWNER DATA
Information according to the Electronic Commerce Act and the Consumer Protection Act:
Provider Name: New Generation Family is representative of Hubbard Center for Leadership and Innovation
Charity ID: 205681565
Registered office and management address: Sofia, Hristo Tsenov St. 15-17, floor 6, apt. 24
Correspondence address: Sofia, Hristo Tsenov St. 15-17, floor 6, apt. 24, postal code 1407
Official email for client communication: [email protected]
Contact phone: +359 879 532 630
These Product Delivery Conditions represent an integral part of the General Conditions for using the hca-bg.org Website. All definitions given in the General Conditions are applicable to this Privacy Policy as well.
After the User has made payment for the selected product and the payment has been reflected in the Provider’s bank account, the User will receive a link to the ordered product at the email address provided. Registered users can see the ordered program available in their profile.
The Provider is Hubbard Center for Leadership and Innovation with registered office in Sofia, Hristo Tsenov St. 15-17, floor 6, apt. 24.
Delivery of Goods (Physical Products)
In case the User is not found within the delivery fulfillment period at the specified address or access and conditions for handing over the goods are not provided within this period, the Merchant is released from their obligation to deliver the goods ordered for purchase. The User may confirm their desire to receive the goods even after the expiration of the delivery period during which they were not found at the address, by taking on all subsequent delivery costs. In this case, a corresponding new delivery period begins to run from the moment of confirmation.
The prices of goods and services on the Website DO NOT include delivery costs. Delivery is carried out by Econt courier. The delivery period is from 1 to 14 days.
The User is obligated to pay the price that was current at the time of concluding the contract.
In case goods are sent outside the territory of the Republic of Bulgaria, the User must pay all additional fees related to this service.
If an order is placed on a weekend or official holiday, the delivery period begins to run from the first following business day.
Immediately after delivery, the goods should be carefully inspected by the User or a person authorized by them. The Merchant bears no responsibility in case shortages, damages, or harm that occurred during transportation of the goods are discovered. In case of damage or defects in the appearance of goods arising during transport, a protocol for damaged shipment must be drawn up in two identical copies, which is compiled at the moment of receiving the shipment and signed by the courier and the User.
If incorrect or wrong address, contact person and/or telephone number are provided when submitting the order, the Merchant is not bound by any obligation to fulfill the order.
In case of refusal to receive the goods, except in cases described below, the refusal is considered unfounded and the User owes payment for delivery and return costs of the goods.
Copyright on Digital Products
All digital products presented for sale on hca-bg.org are copyrighted works. The Provider holds exclusive copyright over them. By purchasing the digital product, the Provider grants the User only a non-exclusive right to use the product solely for personal use and non-commercial purposes. Their unauthorized use is considered a crime and perpetrators will be held criminally and civilly liable under Bulgarian and international law. Their copying, sharing, reproduction, distribution, broadcasting, transmission, modification or other use leads to copyright infringement and is subject to legal prosecution, and violators bear criminal responsibility under the Criminal Code of the Republic of Bulgaria.
For more information, please contact us at the email specified in the Contacts section.
Return of Paid Amounts for Products
The User has the right to withdraw from one or more of the ordered products within a 14-day period from receiving the order, provided that the given product is in the form in which it was delivered, in its original packaging, without traces of use or violation of the commercial appearance of the product, in accordance with the provisions of Art. 55 of the Bulgarian Consumer Protection Act (CPA), except in cases of Art. 57 of the CPA, namely:
Please note the following conditions for ordering a digital product from the website:
The User has no right to withdraw from the concluded distance sales contract for a digital product because it concerns:
- the provision of services where the service has been provided in full and performance has begun with the express prior consent of the consumer and confirmation on their part that they know they will lose their right to withdraw after the contract is fully performed by the Provider;
- the provision of digital content that is not delivered on a physical medium, when performance has begun with the express consent of the consumer who has confirmed that they know they will lose their right to withdraw in this way.
The Provider does not refund amounts paid by Users for ordering a digital product or a product made to individual customer order. Please note this notice when placing an order through hca-bg.org. Due to the nature of the offered products, namely audio and video files that are downloaded to the User’s personal device after payment, the amounts paid for them are not subject to refund.
Amounts paid for received audio and video files can be refunded only in case of proven technical error in payment, namely when the user has mistakenly paid for the same product more than once in the same order. In this case, the Provider will refund the amount above the value of one product.
RIGHTS AND OBLIGATIONS OF THE PARTIES
Users have no right to deactivate or disrupt the website functionalities and to carry out malicious attacks.
The type and specifics of the possibilities for using the internet site may be changed unilaterally, at the Provider’s discretion.
All users receive the right to use the site’s services solely for personal/non-commercial purposes in compliance with applicable legislation and the requirements specified in these General Conditions.
The content of the internet site is determined by the Provider, who also has the right to change the content of their site at any time, adding and/or removing sections and/or materials at their discretion.
Access to the site may be temporarily suspended or restricted for site maintenance or introduction of new services. Due to the nature of the Internet, continuous access cannot be guaranteed.
The User has no right to deactivate or disrupt the website functionalities and to carry out malicious attacks.
The Provider has the right to compensation for all damages, costs and claims of third parties that result from violation of these General Conditions and/or unauthorized use of the site’s services.
The User has no right to extract through technical means or in a technical way information resources or parts of information resources belonging to the databases located in the store.
The User undertakes to:
- provide an accurate and valid email address for correspondence;
- pay the price of the product they have ordered;
- exercise all care and take the necessary measures that are reasonably required to protect their password;
- not submit fictitious or invalid orders or other false information. The User bears full responsibility for protecting their password, as well as for all actions performed by them or by a third party through its use;
- comply with legislation, these General Conditions, Internet ethics, moral rules and good customs;
The Owner has the right to deactivate or delete the username and password for access to the user profile of a registered user if the registered user violates the owner’s intellectual property rights over the intellectual property objects contained on the website.